Connect any IMAP mailbox. Every inbound email becomes a ticket. SMTP for outbound replies with threading.
Dedicated bot for ticket creation, management, agent notifications, and quick actions.
Full CRUD API for tickets, messages, tags, and settings. Integrate with any external system.
Receive notifications and manage tickets directly from Slack. Q3 2026.
Create Jira issues from tickets. Sync status between PQ Desk and Jira. Q3 2026.